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- Duration / Course length: Upto 2 Hours Start now
- Accredited by: CPD Qualification Standards
- Certificates:
- Course delivery: This course is delivered in video format
Course details
Are you ready to embark on an exciting journey into the world of Information Technology? Become a proficient IT Support Technician with our comprehensive training programme. From understanding the basics of hardware and software to mastering cybersecurity and troubleshooting, our course equips you with the skills and knowledge to excel in this dynamic field. Join us today and take the first step towards a rewarding career in IT support.In today's technology-driven world, IT Support Technicians are the unsung heroes who keep businesses and organizations running smoothly. Our IT Support Technician training programme covers eight essential modules, providing you with a solid foundation to kickstart or enhance your career in IT support. Whether you're a beginner or seeking to advance your skills, this course empowers you with the expertise needed to excel in the ever-evolving IT landscape.
Learning Outcomes
Upon completing this IT Support Technician training programme, you will:
Gain a comprehensive understanding of the role and responsibilities of an IT Support Technician.
Explore the significance of IT support in modern businesses.
- Acquire knowledge about computer hardware components and their functions.
- Learn to install, configure, and troubleshoot software applications.
- Understand the basics of networking and communication protocols.
- Master the art of setting up and managing a network infrastructure.
- Enhance your communication and interpersonal skills.
- Prepare for a successful IT support career with insights into professional development.
- Master troubleshooting techniques to identify and resolve software and hardware problems.
- Gain confidence in handling a wide range of IT issues efficiently.
- Understand storage technologies and data management.
- Explore the world of cloud computing and its role in modern IT infrastructure.
Course Curriculum
This IT Support Technician course contains the following curriculum:
- Module 01: Introduction to IT Support Technician
- Module 02: Computer Hardware and Software
- Module 03: Networking Fundamentals
- Module 04: System Administration
- Module 05: Cybersecurity Basics
- Module 06: Professional Development and Career Skills
- Module 07: Troubleshooting Software and Hardware Issues
- Module 08: Storage and Cloud Computing
Eligibility / Requirements
No prior understanding of this course is necessary. Whether you’re a beginner or an employer with existing experience, you are always welcome to enrol in our course. All you need is a good command of the English language, a laptop, and an internet connection.
Job roles this course is suitable for:
IT Support Specialist , IT Help Desk Technician , Technical Support Analyst , Desktop Support Engineer , Network Support TechnicianAbout Knowledge Gate
Knowledge Gate — we are an online learning provider committed to assisting you in achieving your goals. Our online learning method enables you to set your own learning pace, and there's the added flexibility of learning at your own time. As a result, learning with us helps you for a better balance of work and studies, so there's no need to give anything up.
