Course details
In this program you will learn about...
Increasing IT Infrastructure Management is being outsourced to Professional Companies in this field. Outsourcers have include Telecom, Health Care, Financial, Airlines, Manufacturers and Government. We will discuss Case Studies and Business Models. This programs intends to provide you an in-depth understanding of the the IT Infrastructure Outsourcing Project from Proposals, Prequalification, Tendering, Conditions of Contract, Service Level Requirements, Quality Planning Requirements, Maintaining Security for Business Continuity and Intellectual Property aspects.
Program discusses in detail the Contract Conditions, Performance Guarantees, Service Quality, Long Term Contract Provisions, Quality Planning, Intellectual Property Management, Contract Administration, Performance Measurement and Lessons Learnt.. Program objectives include how to capture the customer interaction feedback and improvement opportunities information even where we have outsources the work.
This program can help save your organizations hundreds of thousands of Dollars that would otherwise be lost in your organization through inadequate contracts.
Program Content
(Each program is customized to meet the specific job related needs of the participant group. All the following topics will be covered and others.. Please feel free to suggest additional topics to the Program Director/s)
The IT Infrastructure Management Opportunity
Good Management Practices
Strategic Focus
Best Practices
Customer Focus
Business Processes discussed in detail...
- Strategic Goals
- Management Goals
- Infrastructure Planning
- Resource Management
- Service Management
- Security
- Intellectual Property
- Customer Experience
- Feedback
- Continual Improvement
- Outsourcing
Program Recommendations
Preparing your Action Plan
Updated on 04 July, 2016Course Location
About PetroTech
Knowledge
The adage that “knowledge” is power holds very true in this industry. In order to maximize results we are constantly updating and upgrading ourselves. This commitment to ongoing skills development is one of the reasons we are success, the belief that there is a “better way to do things” is what motivates us each and every day. By aligning with us you are going to benefit from our years of expertise in real world scenarios. Classroom learning is great but there is no substitute to real world experience which is what we are bringing to the table.
Quality
Billionaire investor Warren Buffett said “price is what you pay but quality is what you get” and that expression is very true. With use we understand that your time is very valuable and you only want the best and most current industry related knowledge which is what we bring to the table. Instead of giving you massive amounts of inaccurate or outdated information you get precisely what you want, the most current knowledge so you can make truly informed decisions that will directly impact productivity and your bottom line. When results are what you are looking for then the choice is clear, we are your partners in success.
Innovation
Technology has revolutionized the way knowledge is disseminated in throughout the world, what use to take months or even years to reach the masses can be done in a few hours ! In order to remain relevant and viable we need to embrace innovations. The challenge with innovation is knowing when to implement it and what type of return you can expect from it. Instead of risking your time and resources we have the answers for you, Since we are at the vanguard of the industry whenever there is a fruitful innovation we will be there providing you with the information needed to make the right decision.
Respect
We understand you may have unique need so we provide a tailored made (bespoke for our U.K. friends) approach that will address your questions in the most conducive manner possible. Respect to us means putting your interests, your needs at the forefront of our mind. You will see how genuine we are and that you not just “some customer” you are our partner in success just as much as we are your partner in success. We firmly believe in the “golden rule”, treat others with graciousness, courtesy and respect. Come experience the difference that quality and respect makes and you will truly be amazed.
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