This course is intended for company staff who have responsibility within a quality management system or will be involved in the auditing of such systems. This course is also beneficial to those who manage quality or purchasing within their organisations and wish to gain maximum benefit from the quality management system audit process. It is recommended that delegates have a working knowledge of the requirements of the applicable standard to which the course is being delivered.
Our ISO 9001 Lead auditor course is designed to train delegates in the principles and practices of undertaking quality management system audits. These are in line with the generic guidelines laid down in ISO 19011 and the requirements of the ISO 9001: 2008 standard. Participants will also gain the skills and techniques of auditing and how to communicate the findings of the audit effectively to the management of the audited organisation. On completion of this course, delegates should also understand the principles of accreditation and certification schemes.
This course is aimed to provide delegates with the knowledge needed to audit and improve quality management systems. It meets the requirements of IRCA, registered course number A17395. The course is a combination of lectures and practical exercises including role-play and case studies to provide the delegates with a full understanding of the quality audit process. The practical exercises focus on the audit process using the ISO 9000 series of standards.
- The 8 quality principles
- Key elements of quality systems
- The audit preparation
- Reporting and follow up
- Quality Management Systems development
- Requirements of ISO 9001: 2008
- Auditor skills and techniques for process auditing
- Examination – closed book
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