Learn to install, administer, and maintain Avaya IP Office Release 9.0.

In this course, you will gain the skills needed to install, administer, and manage the implementation of an IP Office customer solution. Through hands-on labs, you will practice installing and configuring the IP Office system and using the IP Office applications.


  • Upon completing this course, the learner will be able to meet these overall objectives:
  • To learn about IP Office 500V2 hardware and software components
  • To configure settings using IP Office Manager
  • To understand the lntsallation and ignition process for IP Office Server Edition
  • To Access and navigate around web management for Server Edition
  • To Learn Access Manager, Voicemail Pro Application, and one-X® server using Web Management
  • To configure settings for users, hunt groups, trunks, and mobility call control How to upgrade core software
  • To configure VoIP/SIP endpoints and trunks Understand Embedded voicemail functionality
  • Learn about SD card management
  • Understand the Branch Solution
  • Learn to use of the application server
  • To configure the settings on Voicemail Pro interfaces
  • To set up the Voicemail Pro actions that can be used to create call flows
  • To set up the Avaya one-X portal for IP Office application
  • Understand iPad, Windows Flare, and Android applications


  • Avaya IP Office System Overview
  • Basic Configuration
  • System SD Card
  • Branch Solution Overview
  • Application Server Overview
  • User Programming
  • VoIP Endpoints
  • Voicemail Pro Components
  • Avaya one-X Portal for IP Office
  • Hands-on Labs

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