Introduction to Sales

Course details

One of the main aspects of sales is building a relationship with your customers. The aim of this course is to improve personal effectiveness in sales by enabling you to have different types of relationships and conversations with customers.

Course Topics

Some of the topics covered on our Introduction to Sales course are:

• Introduction to Sales - Clarifying selling and influencing
• Sales Plan - Identifying the sales process
• Selling Practice- Improve understanding of its relevance to participants
• Provide and explain the frameworks behind effective selling and negotiating
• Using toolkits provided to gain increased influence and commitment

Who Should Attend?

Our Sales sourse is for any individual responsible for business development and/or sales who needs to build or enhance their professional capability or who wants a refresher to update and hone their existing sales skills. Participants could include:

• Experienced, new or aspiring sales representatives
• Business owners responsible for generating sales
• Business development specialists
• Telesales representatives

Course Outcomes

At the end of our Sales Training course you will be able to:

• Explore the personal relationship and self-management success habits one needs to demonstrate on a daily basis to be successful
• Understand the key factors that will make participants a success in a selling role
• Demonstrate the seven-step process to create and retain customers
• Identify prospects and get appointments
• Create rapport by asking open questions and listening actively