Introduction to Lean Six Sigma

Course details

Lean Six Sigma has been delivering significant business improvements in both manufacturing and service industries. It has become the process improvement methodology of choice for organisations that are serious about achieving world class performance in quality and customer satisfaction. However, many of these same organisations have made costly mistakes during the initial implementation of Lean Six Sigma. This one day programme will provide senior management with the knowledge and know how to avoid costly implementation errors as well as providing the skills necessary to identify, prioritise and mentor Lean Six Sigma projects to success.

Learning Outcomes

On successful completion of this training course, delegates should be able to:

• Understand the concepts and principles of Lean Six Sigma and its application to process improvement in both manufacturing and service/transaction environments.
• Discuss Lean Six Sigma implementation, the key roles and organisational issues that may need to be addressed.
• Understand the importance of the DMAIC methodology and review Lean Six Sigma case studies.
• Manage the project selection process and understand the ingredients of a successful project.
• Understand the deliverables required from each phase of a Lean Six Sigma project

Who Should Attend

This course is intended for Senior Management who wish to learn more about Lean Six Sigma and the techniques involved. It is particularly suited to Managers who will be tasked with implementing Lean Six Sigma and/or Championing Lean Six Sigma projects within their departments or pisions. The programme is suitable for managers from both Manufacturing and Service and Transaction environments.

Course Programme

Introduction to Lean Six Sigma

• Origins of Six Sigma
• Key Concepts of Six Sigma
• The DMAIC methodology
• Lean Concepts and Principles
• The synergy between Lean and Six Sigma
• Lean Six Sigma Measures and Goals

Lean Six Sigma Implementation

• Obstacles and Barriers to successful implementation
• The keys to Lean Six Sigma success
• Key Lean Six Sigma Roles and Responsibilities; Champion, Black Belt, Green Belt, Yellow Belt, etc.

Lean Six Sigma Project Selection

• The Voice of the Customer (VOC)
• Project Scoping & Project Charters

Lean Six Sigma Project Management

• Project Phase Reviews
• Project Deliverables

Lean Six Sigma Project Case Studies