Introduction to Internet & E-mail

Course details

This one-day course is designed to help delegates to:

• understand the concept of the Internet and the opportunity to gain an understanding of how the World Wide Web works. Delegates will become proficient in using the Internet Explorer browser, learn to search, find and access information on the Web using a variety of different tools.
• use the e-mail and scheduling application Microsoft Outlook. Delegates will learn to send and receive e-mails, use the Address Book as well as the Calender to arrange appointments, meetings and events.

Course Outline

Module 1

• Starting Microsoft Outlook
• The Outlook Window
• Display the View Bars
• Using Outlook Today
• Office Assistant
• Customize Outlook

Module 2

• Contact & Address Book
• Adding a Contact
• Editing Contact Information
• Create a Distribution List
• Assigning a Task to a Contact
• Print Contact Information

Module 3

• Receiving & Handling E-mail
• Mark Messages (Read or Unread)
• Create a Message
• Formatting a Message
• Use Stationery
• Attach Files
• Sign Message — Signature
• Check Spelling
• Reply to Messages
• Forward Messages

Module 4

• Calendar — Moving Around
• Schedule an Appointment
• Schedule a Meeting
• Schedule an Event
• Recurrence
• Create a Note
• Change a Note
• Delete a Note

Module 5

• Web Sites to get you started
• Basic Principles of the Internet
• What is the Internet?
• The World Wide Web (WWW) 
• User Names and Internet Addresses 
• Uniform Resource Locators (URL) 
• Web Browsers 
• Start Microsoft Explorer 6.0 
• Internet Explorer Interface

Module 6

• The Internet Explorer Active Desktop 
• Browsing the Internet & Viewing Web Pages 
• Entering a Web Address 
• Standard Toolbar Buttons 
• Internet Explorer Help 
• Ending Internet Explorer 
• Using the Search Feature 
• Performing Advanced Searches 
• Customise the Search Feature 
• Tips for Effective Searching 
• Print Search Results 
• Adding Links to the Favorite Folder 
• Organise your Favorites
• Using the History Feature