Introduction to Bankcard Industry

Course details

The course gives an overview of the Bank card business, the transactions process, charge backs and disputes, the bank card issuer and the acquirer.

Objectives

Upon completion of this course, the participants will be able to understand the fundamentals of the Bankcard industry and learn about the different type of Bankcards in the market.

Content Highlights

• Identify the players in bankcard transactions and responsibilities
• Identify terms associated with transactions process
• Learn how different POS devices affect the authorization process
• Clearing and settlements
• Learn about posting and fees
• Understand charge-back, arbitration and compliance cases
• Learn about bankcard products and services
• List elements of the credit card review process
• Explain fraud, finance and legal issues related to issuer
• Understand merchant sales and investigative procedures
• Identify procedures for setting merchant discounts and setting up new merchants
• Explain how sales transactions are processed
• Identify merchant’s fraud
• Payments through Web Portals

Target Audience

• All bank staff who want to know about the Bankcard industry; new university graduates who just joined the banking field; University undergraduates who will soon join the practical life

Course Structure

• The course will be conducted using a combination of lectures, discussions and case studies