Course details

Introducing Cisco Voice and Unified Communications Administration (ICOMM) v8.0 teaches learners how to maintain and operate a Cisco Unified Communications solution that is based on Cisco Unified Communications Manager, Cisco Unified Communications Manager Express, Cisco Unity Connection, and Cisco Unified Presence.

This course provides the learners with the knowledge and skills to achieve associate-level competency in Cisco Unified Communications.

This course introduces the architecture, components, functionalities, and features of Cisco Unified Communications solutions and describes how daily job tasks, such as system monitoring, moves, adds, and changes are performed on Cisco Unified Communications Manager, Cisco Unified Communications Manager Express, Cisco Unity Connection, and Cisco Unified Presence.

Course Prerequisite:

The knowledge and skills that a learner must have before attending this course are as follows:

  • Working knowledge of converged voice and data networks 
  • Basic knowledge of Cisco IOS gateways 
  • Basic knowledge of Cisco Unified Communications Manager and Cisco Unity Connection

Updated on 04 April, 2016

About Al Khaleej Training and Education - Online

Al Khaleej Training and Education is a leading company in training and education with a highly qualified cadre of employees exceeding 4000 employees who work according to a unified framework to achieve the companies goals.

They aim at offering training and educational solutions to all their clients and investing in the educational field such as establishing international and private schools, managing the university preparatory year and providing professional call center services to major companies.

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