Introducing Cisco Voice and Unified Communications Administration v8.0

Course details

Introducing Cisco Voice and Unified Communications Administration (ICOMM) v8.0 teaches learners how to maintain and operate a Cisco Unified Communications solution that is based on Cisco Unified Communications Manager, Cisco Unified Communications Manager Express, Cisco Unity Connection, and Cisco Unified Presence.

This course provides the learners with the knowledge and skills to achieve associate-level competency in Cisco Unified Communications.

This course introduces the architecture, components, functionalities, and features of Cisco Unified Communications solutions and describes how daily job tasks, such as system monitoring, moves, adds, and changes are performed on Cisco Unified Communications Manager, Cisco Unified Communications Manager Express, Cisco Unity Connection, and Cisco Unified Presence.

Course Prerequisite:

The knowledge and skills that a learner must have before attending this course are as follows:

• Working knowledge of converged voice and data networks 
  
• Basic knowledge of Cisco IOS gateways 
  
• Basic knowledge of Cisco Unified Communications Manager and Cisco Unity Connection