Course details
Introducing Cisco Voice and Unified Communications Administration (ICOMM) v8.0 teaches learners how to maintain and operate a Cisco Unified Communications solution that is based on Cisco Unified Communications Manager, Cisco Unified Communications Manager Express, Cisco Unity Connection, and Cisco Unified Presence. This course provides the learners with the knowledge and skills to achieve associate-level competency in Cisco Unified Communications. This course introduces the architecture, components, functionalities, and features of Cisco Unified Communications solutions and describes how daily job tasks, such as system monitoring, moves, adds, and changes are performed on Cisco Unified Communications Manager, Cisco Unified Communications Manager Express, Cisco Unity Connection, and Cisco Unified Presence.
Objectives
- Describe the components of a Cisco Unified Communications solution and identify call signaling and media stream flows.
- Provide an overview of administrator and end-user interface options in Cisco Unified Communications Manager, Cisco Unified Communications Manager Express, Cisco Unity Express, Cisco Unity Connection, and Cisco Unified Presence.
- Understand call flows in Cisco Unified Communications Manager and Cisco Unified Communications Manager Express.
- Perform endpoint and end-user administration tasks in Cisco Unified Communications Manager and Cisco Unified Communications Manager Express.
- Describe the telephony features supported in Cisco Unified Communications Manager and Cisco Unified Communications Manager Express.
- Administer users in Cisco Unity Connection and Cisco Unified Presence, and enable the most commonly used features for both applications.
- Describe how to maintain a Cisco Unified Communications solution.
Module
- Course Introduction
- Overview of Cisco Unified Communications Solutions
- Overview of Administrator and End-User Interfaces
- Call Flows in Cisco Unified Communications Manager and Cisco Unified Communications Manager Express
- Endpoint and End User Administration
- Enablement of End User Telephony and Mobility Features
- Enablement of Cisco Unity Connection and Cisco Unified Presence
- Cisco Unified Communications Solutions Maintenance
Course Location
About New Horizons Egypt
Founded and headquartered in Anaheim, California, New Horizons Learning Centers was named the world's largest independent training company by IDC.
The Company is both an operator and franchisor of training centers that offer a broad range of Technical Training, Desktop Application, Business Skills and English Language courses for all levels of users in multiple delivery methods and formats.
New Horizons provides approximately three million student days of instruction annually with location around the globe.
New Horizons sets the pace of innovative training programs that meet the changing needs of the industry. With 2400 qualified instructors in over 2100 classrooms at 300 centers in 60 counters around the world.
New Horizons offers more courses, at more times, in more delivery methods than any other training company.
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