Interviewing & Selecting Staff

Course details

The purpose of this course is to help improve staff selection and as a result get better employment results. Interviewing & Selecting Staff Training will allow participants gain an understanding of Best Practice techniques for successful staff selection and recruitment during the candidate interview.

Who Should Attend?

Managers, Supervisors & Anybody who is directly involved in the Interviewing Process.

Course Objectives:

On completion of this course learners will be able to:

Understand the concept behind the interviewing process.

• Utilise communication and behavioral techniques.
• Be able to short list and hire the most suitable candidate.
• General principles of interviewing, approach, preparation, structure and reporting
• Give an understanding of employment law.
• Different types of interviews – hiring, appraisal, disciplinary and exiting.

Course Programme:

• Establishing the Companies Requirements.
• How to read a Candidates CV and shortlist.
• Organise interviews.
• Prepare for and control of interviews.
• Use Different questioning techniques.
• Understanding communication skills.
• Areas to avoid in interviewing.
• Learn the key aspects of employment law
• Create a system for rating interview candidates.
• Disciplinary interviews and grievances – Preparation, conduct and follow-up
• Discipline, appraisal and exit interviews

Training Methods:

• Classroom based power-point presentation & interactive discussion
• There will also be course hand-outs, group exercises & roll play.

Additional Information:

• Maximum of 12 participants
• Certificate of Attendance will be issued to all learners who attend this course
• Price on application. We can also offer group discounts.