This module helps participants identify the obstacles to effective business relationships and learn how to overcome them through active listening and commination techniques. 

The essence of professionalism is good communication. Speaking and listening are fundamental to our ability to understand and respond to the needs of our customers and colleagues. These critical skills give us the ability to improve what we already do, be it selling, explaining, listening to other people’s concerns, and gathering information.

The British Council is the UK’s international organisation for cultural relations and educational opportunities. Established in 1972, the British Council’s office in Qatar is among its one hundred worldwide offices.
theyhave experienced tremendous growth over the last three years across all areas of theirwork. theirwork in English language teaching, examination services and teacher training projects have seen a step change in scale and quality.
theirprojects with local partners which all include a focus on outreach and capacity building have reached broader audiences of young people.
The British Council will continue to be recognised as the leading international educational and cultural relations organisation in Qatar, and will be the partner of choice in:
  • English language teaching and learning, and the delivery of UK examinations
  • international arts programmes, cultural management and the creative economy
  • building higher education partnerships and research links with the UK
  • internationalising the curriculum and approach to teaching and learning across education sectors
  • developing exciting international youth initiatives.
See all British Council Qatar courses

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