Course details
Objectives
- Understand effective communication and identify barriers that prevent it
- Assess their own interpersonal communication style
- Learn how their behavior affects others
- Choose words that are appropriate for each situation
- Use body language to help get their message across
- Learn how to give and receive constructive feedback
- Sharpen their listening skills
- Improve their assertiveness skills
- Increase understanding of how others perceive and respond to you
- Recognize the impact of your behavior on others
- Increase understanding of why it is important to build trust
- Identify what types of situations create conflict for you
- Develop skills to communicate positively in conflict situations
- Develop skills to give feedback in a constructive and non-defensive manner
- Learn how to develop strategies for dealing with difficult people and situations
- Learn how to receive visitors professionally
- Develop effective listening skills and focus on customer care
Curriculum
- Understanding Interpersonal Communication
- Preparing to become a good Communicator
- Developing your listening skills
- How to talk so people will listen
- Non-verbal and Paralanguage Communication skills
- Developing Emotional Intelligence
- How to ask good questions
- How to receive and understand the different feedbacks
- How to give and respond to different criticism
- How to deal with people with different communication styles
Course Location
About National Management Institute
Ministry of Planning and Administrative Reform is the prime champion to support the foundation & establishment of the We_They.
The We_They of the Arab Republic of Egypt has been established with a mind set to be a Regional Development Consultant & an implementation arm in the areas of human capital development, administrative capacities development & information technology professional services.
We_They operates as a profit oriented organization while promoting Excellence within the government, private sector’s and the entire MENA region. We_They has established strong ties and relationships with accredited organizations and specialized entities that are internationally recognized. Such network of relations, complements We_They offerings with a wide spectrum of products, services & knowhow's that can be delivered to serve the performance improvement cause of businesses & e-government essentials / capacities (equally).
See all National Management Institute courses- Winning With Communication Course LineEGP 1,230Duration: Upto 3 Hours
- EGP 2,070
EGP 4,973Duration: 1 To 2 Months
