INTERPERSONAL COMMUNICATION SKILLS National Management Institute

Objectives

  • Understand effective communication and identify barriers that prevent it
  • Assess their own interpersonal communication style
  • Learn how their behavior affects others
  • Choose words that are appropriate for each situation
  • Use body language to help get their message across
  • Learn how to give and receive constructive feedback
  • Sharpen their listening skills
  • Improve their assertiveness skills
  • Increase understanding of how others perceive and respond to you
  • Recognize the impact of your behavior on others
  • Increase understanding of why it is important to build trust
  • Identify what types of situations create conflict for you
  • Develop skills to communicate positively in conflict situations
  • Develop skills to give feedback in a constructive and non-defensive manner
  • Learn how to develop strategies for dealing with difficult people and situations
  • Learn how to receive visitors professionally
  • Develop effective listening skills and focus on customer care

Curriculum

  • Understanding Interpersonal Communication
  • Preparing to become a good Communicator
  • Developing your listening skills
  • How to talk so people will listen
  • Non-verbal and Paralanguage Communication skills
  • Developing Emotional Intelligence
  • How to ask good questions
  • How to receive and understand the different feedbacks
  • How to give and respond to different criticism
  • How to deal with people with different communication styles

Ministry of Planning and Administrative Reform is the prime champion to support the foundation & establishment of the We_They.

The We_They of the Arab Republic of Egypt has been established with a mind set to be a Regional Development Consultant & an implementation arm in the areas of human capital development, administrative capacities development & information technology professional services.

We_They operates as a profit oriented organization while promoting Excellence within the government, private sector’s and the entire MENA region. We_They has established strong ties and relationships with accredited organizations and specialized entities that are internationally recognized. Such network of relations, complements We_They offerings with a wide spectrum of products, services & knowhow's that can be delivered to serve the performance improvement cause of businesses & e-government essentials / capacities (equally). 

See all National Management Institute courses

Contact information not available.

Courses you can instantly connect with...
Advertising & Print Fusion VFX Academy Communication Networks (NETW 501) German University in Cairo Advanced Communication Lab (COMM 1005) German University in Cairo

Is this the right course for you?

Rate our content

Didn't find what you were looking for ?

or