Course Overview

This qualification is designed to develop the skills of learners that are interested in entering or are already in a customer service or sales related position. This offers learners an introduction to sales and the basic principles of sales techniques.

During the programme learners will cover:

  • Differences between sales and marketing and how they are dependent on each other
  • Understand the importance of sales to the organization
  • Effective communication within a sales setting
  • How consumer behavior affects the selling process
  • Selling techniques appropriate to a range of organizations

Assessment will determine whether learners have achieved the standard required to obtain a City & Guilds International Introductory Award in Selling.

Why choose Quantum?

Quantum Human Resource Consultancy was founded in March, 2010 and is located at Sheikh Zayed Road, Dubai, U.A.E.

At Quantum, we believe in providing our clients with the best possible solutions for their organization. We believe in quality and providing customers and clients with what they need to improve their workplace performance and personal growth. Our commitment to quality is seen across everything we do, including teaming up with world class training bodies such as Institute of Leadership and Management –ILM – UK, City & Guilds – London, National Safety Council – US. We are also approved with Dubai Corporation for Ambulance Services (DCAS), Trakhees, and General Civil Aviation Authority (GCAA) – UAE. We guarantee you or your organisation impactful training, enhanced performance and measureable results.

See all Quantum Consultancy courses

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