Internal QMS Auditor (ISO 9001) - Refresher

Course details

effectiveness of its quality system. Auditors carrying out these internal audits need to understand the purpose of ISO 9001 and the process approach to auditing to enable them to add-value during the audit process.

Thousands of internal audits are performed each year providing little internal business benefit. This course focuses on auditing ISO 9001 for real quality improvement and performance rather than just compliance.

Learning Outcomes

On successful completion of this training course, delegates should be able to:

• Understand the importance of internal auditing within a quality management system
• Understand the responsibilities of Internal Auditors
• Conduct an effective internal audit e.g. plan and organise an internal audit against relevant criteria
• Collect and analyse evidence objectively
• Evaluate and report the results of an internal audit 

Who Should Attend

Any previously trained Internal QMS Auditors in the organisation requiring refresher training in auditing skills.

Course Programme

• Quality Systems and the purpose of Quality Audits
• The process approach to auditing
• Audit preparation
• Audit checklists
• Conducting the Audit
• Questioning Skills/Behavioural aspects of auditing
• Corrective Action
• Reporting the Audit
• Auditing the effectiveness of the QMS