Price: TBA
- Duration: 3 Hours
Course details
- This course begins by describing the integration of Cisco Unified Communications Manager and Cisco Unified Presence. The Cisco Unified Communications Manager is first prepared to be connected to Cisco Unified Presence and users are assigned with presence capabilities. This also course describes how to implement Cisco IP Phone Messenger and how Cisco Unified Personal Communicator can be used as a softphone. The Cisco Unified Personal Communicator setup is covered and the integrated applications are tested. The desk phone mode is implemented to control the IP phones and the calendaring feature is set up. Finally this course covers the Cisco Unified Presence system troubleshooter and the Cisco Unified Personal Communicator server health tool, which help the administrator resolve presence issues quickly. Some common issues for Cisco Unified Personal Communicator are presented and resolved. Tracing is activated and some example trace outputs are shown.
- identify the steps to enable the SIP trunk to support Presence information
- sequence the steps involved in the Post Install Setup
- describe Cisco Unified Presence services
- describe how to connect two Cisco Unified Presence clusters to exchange presence information
- recognize the steps to enable end users for Cisco IP Phone Messenger in Cisco Unified Communications Manager
- recognize the required steps for enabling Cisco IP Phone Messenger on Cisco Unified Presence
- describe how to create a Cisco Unified CSF device
- describe how Cisco Unified Personal Communicator is configured to allow users access to their voice messages
- identify the statuses displayed in the Server Health Tool
- recognize how to use the system troubleshooter to verify the desk phone control configuration
- describe how to set up the Microsoft environment for integration with Cisco Unified Presence
- recognize a solution of the system troubleshooter in a given scenario
- recognize how to troubleshoot Cisco Unified Personal Communicator in a given scenario
- describe how to troubleshoot SIP integration
About New Horizons Lebanon
As changes in technology have accelerated, it’s become even more essential for people to master technology to be productive, invaluable employees who optimize, program and invent solutions—and even grow companies of their own. With over 300 centers in 60 countries, New Horizons is the world’s largest independent IT and Business training company. Over the past 35 years, New Horizons has delivered a full range of IT and business skills/Management training through innovative learning methods that have transformed businesses and helped over 35 million students reach their goals. New Horizons Lebanon branch was established in 1996.
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