Integrated skills in Secretary

Course details

Objectives :

• Expected at the end of the session, participants will be able to:
• Carry out the functions and responsibilities of the general and executive secretaries.
• Proficiency in all aspects of office management functions and duties.
• Identify the types of reports and internal memos formal and informal administrative messages, and to the specifications and standards of each, and how to set it up and writing and organization.
• Mastering the preparation of agendas and recording the proceedings of meetings and written records.

Contents :

• Overview of the work of the office and secretarial fields and definition.
• Office management constants in the modern concept.
• Job descriptions and career path for the post of secretary.
• Personal specifications and technical skills of the secretary.
• The duties of the modern executive secretarial tasks.
• Curriculum change in office work environment and signs of success and failure in business administration offices.
• Japanese model in modern secretarial and applications of electronic management in the field of business.
• Archives and documents management and electronic archiving.
• Electronic archiving system components, the stages of electronic authentication, electronic archiving problems.
• Planning, organization and time management.
• E-mail and telephone communications management.
• The concept of the report and its meaning, administrative and linguistic importance, types and foundations Ranked.
• Rules and stages of preparation of reports, specifications and good report.
• Standards of writing reports, and report using the standard model MADE .
• Barriers to write reports and how to overcome them.
• How to set agendas and recording the proceedings of meetings and written records.
• Objectivity and formal aspects to write a message.
• Parts of the message and print patterns.
• How to prepare an internal memo administrative, and the difference between them and the message.
• How to set up and write worksheets, and specifications sheet good work.
• The organization of meetings and management skills and follow-up decisions and outcomes.