Influencing Behaviour (Offered in Arabic)

Course details

Effective people and leaders know how to encourage others to willingly, even enthusiastically, support their ideas and initiatives. No matter what your job responsibilities may be, the ability to establish rapport quickly, communicate your ideas successfully, and convince others to have confidence in you will decrease your frustration and enable you to achieve your goals.

people. Through inpidual and group exercises, discussions, and analysis of examples from motion pictures, you will come to understand the principles of ethical persuasion.

Objectives

Upon the completion of this course, the participant will be able to:

• Come away with practical ways to become an influencer
• Discover what works and what does not work when you encounter workplace negativity or lack of enthusiasm
• Learn verbal and nonverbal communication strategies to help you become a more motivational leader
• Be provided with helpful handouts with examples to implement
• Learn simple techniques which will save you time and frustration

Content Highlights

• Planning to influence
• Influencing styles
• What’s in it for me
• Communicating your message
• Influencing through rapport
• Influencing different personalities
• Handling resistance
• Getting a decision
• Elements of a persuasive case
• Strategic considerations for persuasion

Target Audience

• All Staff

Course Structure

• This course will use interactive training methods including a combination of lecturing; group discussion/exercises; self-assessment questionnaires; case studies; role-play activities; and team simulations