Improving Negotiation Skills

Course details

We all have to negotiate from time to time, whether we are sales professionals or not. Negotiators are typically thought of as poker-faced operators, playing hard ball with a stack of dirty tricks up their sleeves which they use to beat their hapless opponents in the deal. Yet this popular image could not be further from the truth when it comes to effective negotiation. Asking who is winning in a negotiation is a bit like asking who is winning in a marriage: it misses the entire point. This course in Improving Negotiation Skills is designed to give participants insights into the techniques and skills required to achieve win-win outcomes in any negotiation scenario, ensuring that relations are preserved and enhanced into the future, and showing how to deal with the hard-nosed operators, should you be unfortunate enough to run across them while negotiating.