Improving IT Confidence for Greater Competence

Course details

Overview
This course is designed to improve delegates' confidence in working with IT support them in overcoming any barriers and blockages and subsequently increase their competence in IT and related tasks and activities in the workplace. IT advancements - such as the recent developments in AI - offer exciting opportunities for increased team productivity and organisational expansion. But for many such opportunities come with the stress of dealing with a lack of IT confidence and avoidance resulting in low IT competence and limited productivity.

This can significantly negatively impact staff well-being at all levels with individuals experiencing increased stress levels downward spirals of confidence and an increased burden on teams and management. Therefore tackling this issue is essential for any individual who wants to maintain or advance their career enjoy their work without IT-related stress produce high-quality results and contribute to the success of their organisation with the level of IT competence their role requires

Objective
By completing this courseyou will be able to:

• Comprehend the detrimental impact that a lack of IT confidence and competence has on productivity and well-being at an individualteam and organisational level - and use the benefits of addressing this issue for continued motivation
• Understand psychological and physiological stress responses to IThow these impact both your confidence and competence and how to overcome your blockages
• Learn how to use The Polyvagal Theorythe Voice Dialogue model and other methods to tackle your IT barriers and become an IT-confident and competent professional
• Apply your learning and experience to your IT tasks and activities in the workplace and keep developing your confidence and competence in line with the emergence of new IT advancements
• This is not an IT skills coursebut includes IT practice sessions to allow you to face your particular discomfort and blockages and build your confidence in real timewith support and encouragement.

Who Should Attend
This course is suitable for any staff member at any level who wants to improve their IT confidence, overcome any discomfort, blockages and barriers, significantly increase their IT competence and to be able to engage successfully in ongoing development in IT.

Course Outlines
Day 1:

• Introduction: why so many people find using technology challenging and the impact this can have on productivity and well-being at an individual team and organisational level
• Understanding common psychological barriers to using IT and how this impacts confidence and competence
• Reflection on your blockages and the resulting impact
• How labels like 'Technophobe' and 'Luddite' can get in the way of overcoming blockages around using technology and how to avoid this trap
• Using the many benefits of building your IT confidence to help motivate you
• Inspiring case study examples

Day 2:

• Introduction to the Polyvagal Theory for understanding your stress response to working with technology
• Why learning how to consciously regulate your autonomic nervous system is essential for IT competence and how to become more regulated
• Exercise: mapping your own autonomic nervous system for a deeper understanding of your own personal stress responses
• Understanding the fight-flight response to IT: what happens physiologically when anxiety starts to take over and how to bring calmness and competence back on board
• Understanding the freeze response: what actually happens in your brain and body when you start to 'zone out' or your mind goes blank and how to bring your thinking brain back on board
• Exercise: setting manageable IT goals in partnership with your autonomic nervous system to prevent overwhelm build your confidence and increase your capabilities

Day 3:

• Introduction to the Voice Dialogue model for understanding our system of parts or selves and our subconscious and using this approach to overcome IT blockages and confidence and capability issues
• Understanding the parts of you that sabotage and work against you and how to overcome them
• Using Voice Dialogue in the workplace to access your confidence and develop your IT and related professional capabilities
• Voice Dialogue Practice Session: working with your own unique system of parts and subconscious for personal transformation and IT competence
• How to bring psychological reframing and physiological orientation together to tackle your IT blockages and become more competent
• Introduction to IT Practice Sessions

Day 4:

• IT Practice Session: facing your discomfort with support and encouragement
• IT Situational role-play
• Using visualisation and powerful exercises for 'stepping into' and fully embodying a more confident and competent IT version of yourself in the workplace

Day 5:

• IT Practice Session
• Leading by example and supporting others with IT confidence
• Identifying appropriate further IT training and supporting your ongoing development
• Action plan for bringing your learning personal insights and inner changes to the workplace and applying them practically to your IT tasks and activities

Updated on 21 August, 2024