Implementing Cisco Voice Communications and QoS

Course details

Overview:

The Implementing Cisco Voice Communications and QoS (CVOICE) course will provide delegates with knowledge of voice gateways, the characteristics of VoIP call legs, dial plans and their implementation, plus the basic implementation of IP phones in a Cisco Unified Communications Manager Express environment, as well as essential information about gatekeepers and Cisco Unified Border Element.Voice-related QoS mechanisms required in a Cisco Unified Communications network are also incorporated into this class.

Objectives:

• Upon completing this course, the learner will be able to meet these overall objectives:
• Explain what a voice gateway is, how it works, and describe its usage, components, and features
• Describe the characteristics and configuration elements of VoIP call legs
• Describe how to implement IP phones using Cisco Unified Communications Manager Express
• Describe the components of a dial plan and explain how to implement a dial plan on a Cisco Unified voice gateway
• Explain what gatekeepers and Cisco Unified Border Elements are, how they work, and what features they support
• Describe why QoS is needed, what functions it performs, and how it can be implemented in a Cisco Unified Communications network

Content:

• Introduction to Voice Gateways
• VoIP Call Legs
• Cisco Unified Communications Manager Express Endpoints Implementation
• Dial Plan Implementation
• Gatekeeper and Cisco Unified Border Element Implementation
• Quality of Service