Implementing Cisco Voice Communications and QoS Equitrain

Course details

The Implementing Cisco Voice Communications and QoS (CVOICE) course will provide delegates with knowledge of voice gateways, the characteristics of VoIP call legs, dial plans and their implementation, plus the basic implementation of IP phones in a Cisco Unified Communications Manager Express environment, as well as essential information about gatekeepers and Cisco Unified Border Element.Voice-related QoS mechanisms required in a Cisco Unified Communications network are also incorporated into this class

Target Audience

This course is designed for:

  • Network Administrators
  • Network Engineers
  • CCNP Voice candidates.


Upon completing this course, the learner will be able to meet these overall objectives:

  • Explain what a voice gateway is, how it works, and describe its usage, components, and features
  • Describe the characteristics and configuration elements of VoIP call legs
  • Describe how to implement IP phones using Cisco Unified Communications Manager Express
  • Describe the components of a dial plan and explain how to implement a dial plan on a Cisco Unified voice gateway
  • Explain what gatekeepers and Cisco Unified Border Elements are, how they work, and what features they support
  • Describe why QoS is needed, what functions it performs, and how it can be implemented in a Cisco Unified Communications network

Course Outline

Introduction to Voice Gateways

  • Understanding Cisco Unified Communications Networks and the Role of Gateways
  • Examining Gateway Call Routing and Call Legs
  • Configuring Gateway Voice Ports
  • Understanding DSP Functionality, Codecs, and Codec Complexity

VoIP Call Legs

  • Examining VoIP Call Leg Characteristics and VoIP Media Transmission
  • Explaining H.323 Signaling Protocol
  • Explaining SIP Signaling Protocol
  • Explaining MGCP Signaling Protocol
  • Describing Requirements for VoIP Call Legs
  • Configuring VoIP Call Legs

Cisco Unified Communications Manager Express Endpoints Implementation

  • Introducing Cisco Unified Communications Manager Express
  • Examining Cisco Unified Communications Manager Express Endpoint Requirements
  • Configuring Cisco Unified Communications Manager Express Endpoints

Dial Plan Implementation

  • Introducing Call Routing
  • Understanding Dial Plans
  • Describing Digit Manipulation
  • Configuring Path Selection
  • Configuring Calling Privileges

Gatekeeper and Cisco Unified Border Element Implementation

  • Understanding Gatekeepers
  • Examining Cisco Unified Border Element

Quality of Service

  • Introducing QoS
  • Understanding QoS Mechanisms and Models
  • Explaining Classification, Marking, and Link Efficiency Mechanisms
  • Managing Congestion and Rate Limiting
  • Understanding Cisco AutoQoS

About Equitrain

EquiTrain –a pision of Equinox International- equips organizations with IT skills that are the lifeblood of modern corporate life, as Theyll as the professional expertise required for ensuring productivity and to remain competitive now and tomorrow.

At EquiTrain, They tailor end-to-end training solutions that incorporate both IT and business consultancy to the specific needs of each inpidual customer. They can equip yTheir IT professionals with all they need to quickly maximize yTheir new technology investments as Theyll as pushing forward absolute beginners on their road to IT proficiency.

They offer a broad range of IT and Management training cTheirses and certifications from top technology vendors with a choice of on-site or offsite, public or closed and local or abroad training. Their portfolio of cTheirses is supplemented by Their strategic training alliance with world's leading providers of learning solutions.

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