The Implementing Cisco Unity Connection (IUC) course reviews the Cisco Unity Connection architecture, components, functionality, features, and capabilities. This course describes the features that are available for Cisco Unity Connection with the use of the available GUIs and command-line interfaces (CLIs). Tools and reports are also covered.


  • Upon completing this course, the learner will be able to meet these overall objectives:
  • Describe the Cisco Unity Connection system and the various deployment models
  • Describe the process and procedures for installation of the Cisco Unity Connection software
  • Describe the function, purpose, and configuration of digital networking in Cisco Unity Connection
  • Describe additional integration concepts, including fax servers and Cisco Unity PIMG/TIMG integrations
  • Describe the Cisco Unity Connection tools that are available for migrating, testing, and troubleshooting


  • Introduction to Cisco Unity Connection
  • Cisco Unity Connection Installation and Integration
  • Digital Networking Configuration
  • VPIM Networking Configuration
  • Advanced Integration Concepts
  • Cisco Unity Connection Tools

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