The Implementing Cisco Unified Communications 8.5 Features (UC85) course is designed to provide learners with necessary knowledge and skills to understand and implement the new features of Cisco Unified Communications applications version 8.5 and to plan, deploy, and migrate to virtual infrastructure deployments.

Target Audience

This course is designed for:

  • Network administrators and network engineers
  • Systems engineers


Upon completing this course, the learner will be able to meet these overall objectives:

  • Describe the new features in Cisco Unified Communications Manager, Cisco Unified Communications Manager
  • Session Management Edition, and Cisco Unified Communications Manager Business Edition variants
  • Describe and configure the new Cisco Unity Connection functions, architecture, deployment, and redundancy options
  • Describe and configure the new Cisco Unified Presence features, message compliance, federation, and calendaring
  • Plan and deploy Cisco Unified Communications applications in a virtual infrastructure and migrate existing physical servers to a VM
  • Describe the enhancements in Cisco Unified SRST and SRSV

Course Outline

Call-Processing Updates

  • Describing Cisco Unified Communications and Collaboration Strategy and Product Positioning
  • Describing the Cisco Unified Communications Manager Update
  • Introducing New Clients and Endpoint Enhancements
  • Introducing Cisco Session Management
  • Describing Cisco Unified Border Element Enhancements

Voice-Messaging Updates

  • Implementing New Features in Cisco Unity Connection
  • Configuring Unified Messaging
  • Implementing Messaging Access and Calendar Integration

Cisco Unified Presence

  • Implementing New Features in Cisco Unified Presence
  • Configuring Cisco Unified Presence Compliance and Message Archiving
  • Implementing Cisco Unified Presence Calendaring and Federation

Cisco Unified Communications Virtualization

  • Deploying Virtualized Cisco Unified Communications Applications
  • Virtualizing Cisco Unified Communications Manager
  • Migrating Cisco Unified Communications Manager from a Physical to a Virtual Server

Cisco Unified SRST and SRSV

  • Introducing Cisco Unified E-SRST and SRST Enhancements
  • Introducing Cisco Unified SRSV Enhancements

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