Course Overview

Center Benefits - Institute of Leadership & Management Courses :

• ILM Approved Centre
• ILM Validated Courseware
• ILM Approved Trainers
• ILM Certificate upon passing assessments (ILM fees apply)
• UAE Ministry of Education Accredited Institute
• Certificate of Achievement (Ministry Attestation fees apply)
• Corporate Venue: Onsite or at SitesPower

Course Overview 

To develop knowledge and understanding of organizing and delegation as required by a practicing or potential first line manager :
• Know how to organize people to achieve objectives
• Know how to delegate to achieve workplace objectives

Assessment Criteria
• Explain the importance of making effective and efficient use of people’s knowledge and skills while planning the team’s work to achieve objectives
• Use one technique to identify the appropriate person for an activity
• Explain how human resource planning can be used to assure output and quality
• Give one example of delegation and one example of empowerment in the workplace
• Identity one barrier to delegation and one mechanism to support delegation
• Explain one technique that could be used to monitor the outcomes of delegation in the workplace
• Review the effectiveness of feedback, recognition and reward techniques in the workplace

International Curriculum
Unit 3.21 - Validated by ILM, the Institute of Leadership & Management.

Course Outline

  • Learning Outcomes and Assessment Criteria
  • Planning And Organizing The Team’s Work
  • Human Resource Planning
  • Manpower Planning
  • Succession Planning
  • Job Design
  • Techniques Of Job Design
  • Redeployment
  • Power, Authority and Influence
  • Activity 8
  • Authority
  • Power
  • Legitimate, Coercive, Reward, Expert, Referent
  • Delegation
  • Self Management
  • How To Delegate
  • Effective Control
  • Negotiation
  • Delegation Questionnaire
  • Empowerment
  • Giving Meaningful Feedback
  • Reward And Recognition
  • Conclusion


About SitesPower

Resulting from our proven track record of customer satisfaction, SitesPower has been granted numerous international, elite authorizations and achievements in the short time since launching in 2001, not to mention having our courses Accredited by the Ministry of Education.  As an independent training provider, rather than a franchisee, these are true accomplishments. Authorizations include PMI, ILM (UK), Microsoft, RedHat, EC-Council, ITIL (EXIN), City & Guilds, AutoDesk, Adobe & ICDL.

See all SitesPower Training Institute courses

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