IBM Sterling Selling and Fulfillment Inventory and Order Mngmnt Business Rules Global Knowledge Egypt

This course provides students with an understanding of how to configure order management rules and administer the order fulfillment process using IBM® Sterling Selling and Fulfillment Foundation. This course is primarily designed for Hub and Enterprise administrative users of Sterling Selling and Fulfillment Foundation.

This course begins with an introduction to order and inventory management and then explains some sales order specific configurations. The course then proceeds to describe sourcing and scheduling of orders, rules related to order fulfillment, and payment and the configuration of service capacity. The course concludes with an explanation of return orders.

Target Audience:

This intermediate course is designed to enable Hub and Enterprise users of the 9.2.1 release of Sterling Selling and Fulfillment Foundation, to configure Sales Order Management Rules and Administer the Order Fulfillment Process.


You should have completed:

  • Sterling and Fulfillment Suite Participant Modeling and User Security (6F020)
  • IBM Sterling Selling and Fulfillment Foundation - Process Modeling (6F030)
  • IBM® Sterling Selling and Fulfillment Foundation Item and Pricing Configuration (6F040)


  • Course Overview
  • Unit 1: Order Management Basics
  • Lesson 1.1: Order Management Overview
  • Lesson 1.2: Inventory Management
  • Exercise 1.2.1: Inventory Management
  • Unit 2: Order-related Configuration
  • Lesson 2.1: Sales Order Specific Configuration
  • Exercise 2.1.1: Sales Order Specific Configuration
  • Lesson 2.2: Sourcing and Scheduling Rules Configuration
  • Exercise 2.2.1: Sourcing and Scheduling Rules Configuration
  • Lesson 2.3: Order Fulfillment Rules Configuration
  • Exercise 2.3.1: Fulfilling an Order
  • Unit 3: Service Capacity Configuration
  • Lesson 3.1: Service Capacity Configuration
  • Exercise 3.1.1: Create a Resource Pool
  • Unit 4: Payment Rules Configuration
  • Lesson 4.1: Payment Rules Configuration
  • Exercise 4.1.1: Process Payments and Create Invoices
  • Unit 5: Managing Returns
  • Lesson 5.1: Managing Returns
  • Exercise 5.1.1: Managing Returns
  • Course Wrap Up

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