IBM SPSS Data Collection Telephone Interviewing - ILT Global Knowledge Egypt
Price: TBA

    Course details

    This course teaches the Telephone interviewers to understand, interact and manage the Telephone interviewing environment.

    Target Audience:

    This course is for anyone responsible for conducting Telephone interviews with IBM SPSS Data Collection, as well as Supervisors that may need to understand and manage this interaction.

    Objectives:

    Please refer to course overview.

    Prerequisites:

    For onsite delivery, access to a PASW Data Collection Phone server and a fully functioning PASW Data Collection Phone installation.

    Content:

    • Overview of the Interviewer Station used to conduct Telephone surveys
    • Making contact with a Participant
    • Conducting a Telephone survey and dealing with call outcomes
    • Actions and options available once a survey has been completed
    Updated on 08 November, 2015

    About Global Knowledge Egypt

    Global Knowledge is the worldwide leader in IT and business skills training. They deliver via training centers, private facilities, and the Internet, enabling their customers to choose when, where, and how they want to receive training programs and learning services.

    See all Global Knowledge Egypt courses
    Are you from Global Knowledge Egypt ? Claim your course!
    Courses you can instantly connect with... Do an online course on Business Analysis starting now. See all courses

    Is this the right course for you?

    Rate this page

    Didn't find what you were looking for ?

    or