Course details
This course is aimed at the Telephone room supervisors that need to understand and maintain all aspects of a PASW Data Collection Telephone environment. This knowledge extends to setting up and configuring the project and sample interaction, as well as the general administration of the Telephone system. Once a project has been deployed, the course will go into detail around Supervisor activities, maintaining and adjusting a project, and reporting on key telephone reports/statistics.
Pre-Requisites
- For onsite delivery, access to a PASW Data Collection Phone server and a fully functioning PASW Data Collection Phone installation.
Course Location
About Global Knowledge Egypt
Global Knowledge is the worldwide leader in IT and business skills training. They deliver via training centers, private facilities, and the Internet, enabling their customers to choose when, where, and how they want to receive training programs and learning services.
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