IBM Case Manager 5.1: Build, Deploy, and Monitor a Solution

Course details

This intermediate course is for anyone whose job includes responsibility for designing and building solutions, deploying a solution to production, integrating the solution with an ILOG JRules system, and monitoring activity on a Case Manager system using Cognos Real Time Monitoring.

Objectives:

• Acquire the knowledge and skills necessary to design and build a solution.
• Develop the knowledge and skills necessary to deploy a solution to production.
• Acquire the knowledge and skills necessary to integrate ILOG JRules in a solution.
• Cultivate the knowledge and skills necessary to monitor case management activity using Cognos RTM.

Prerequisites:

You should have completed:

• IBM FileNet P8 5.0: Prerequisite Skills using Workplace XT (F1410GB)
• IBM FileNet P8 Platform 5.0: System Implementation and Administration (F1420GB)
• IBM FileNet BPM 5.0: Process Design (F1450GB)

Content:

• Introduction to Case Manager
• Structure of a solution
• Process a case
• Solution design principles
• Overview of add-on functions
• Create properties and document types
• Create roles and in-baskets
• Create a case type and task
• Create a step map
• Deploy and test a solution
• Use preconditions and sets
• Use Process Designer integration capabilities
• Deployment process
• Configure the Production environment profile
• Migrate solution assets
• Migrate and deploy the solution package
• Introduction to IBM WebSphere ILOG JRules
• Create a rule project with ILOG Rule Studio
• Deploy rules to Rule Execution Server
• Integrate business rules into a solution
• Introduction to Cognos RTM
• Create a custom dashboard using existing dashboard objects
• Case Monitor architecture
• Database structures
• Create a dashboard object
• Create a custom measure for a dashboard object
• Create a custom dimension for a dashboard object