IATA Travel Sales and Operations Diploma

Course details

An airline ticket is a document, issued by an airline or a travel agency, to confirm that an individual has purchased a seat on a flight on an aircraft. This document is then used to obtain a boarding pass, at the airport. Then with the boarding pass and the attached ticket, the passenger is allowed to board the aircraft. There are two sorts of airline tickets - the older style with coupons now referred to as a paper ticket, and the now more common electronic ticket usually referred to as an e-ticket. The passenger's name. The issuing airline. A ticket number, including the airline's 3 digit code at the start of the number. The cities the ticket is valid for travel between. Flight that the ticket is valid for. (Unless the ticket is "open") Baggage allowance. (Not always visible on a printout but recorded electronically for the airline) Fare. (Not always visible on a printout but recorded electronically for the airline) Taxes. (Not always visible on a printout but recorded electronically for the airline) The "Fare Basis", an alpha or alpha-numeric code that identifies the fare. Restrictions on changes and refunds. (Not always shown in detail, but referred to). Dates that the ticket is valid for. "Form of payment", , details of how the ticket was paid for, which will in turn affect how it would be refunded. The Rate of Exchange used to calculate any international parts of the fare and tax. A "Fare Construction" or "Linear" showing the breakdown of the total fare.

IATA Air Ticketing Course Content:

• Introduction Air Ticketing
  
• How to use the software
  
• GDS format
  
• Governing carrier/fare selection criteria
  
• Currency rounding rules
  
• Class of service codes
  
• Fare basis codes
  
• The three general limitations on indirect travel
  
• Global indicators
  
• Journey global indicators
  
• Iata areas
  
• Iata fare formula
  
• Minimum fare rule checks
  
• Descriptive table for linear fare calculation
  
• Fare determination flow chart
  
• Fare construction worksheet
  
• World map
  
• Regional maps
  
• Analyzing Itineraries.