- Locations: Al Bahia - Abu Dhabi Al Ain - United Arab Emirates Abu Dhabi - United Arab Emirates
- Duration: 60 Hours
Course details
Course Outline- Introduction to airport & airline operations
- Computer Reservations (CRS) and Departure Control Systems (DCS) functions
- Passenger & Baggage check-in procedures (airport & off-site)
- Conditions of passenger & baggage carriage, boarding procedures and flight close-out messaging
- Dangerous Goods regulations awareness for passenger service agents
- Managing passenger interactions
- Aviation security procedures for passenger & baggage transport
- Enhanced passenger facilitation, latest innovations and career opportunities
Job roles this course is suitable for:
Customer Service Agent , Baggage Services Agent , Airport Services OfficerCourse Location
About Khawarizmi Training Solutions
Established in 1985, the Continuing Education Center (CEC) at Al Khawarizmi International College (KIC), now known as Khawarizmi Training Solutions (KTS) is a leading provider of training and professional development programs for individuals and corporate groups in the U.A.E. Continuing Education Center (CEC) at KIC offers a wide range of courses in the fields of IT, Business, and English. It is licensed by the Abu Dhabi Centre for Technical and Vocational Education and Training (ACTVET). Through challenging training courses, KTS Center contributes to the advancement and transformation of the UAE into a more skilled, diverse, and knowledge-based community. In turn, this raises the standards and the quality of life of our students and improves our community. Both individuals and industry professionals benefit from the high standards and good reputation of the KTS.
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