Khawarizmi Training Solutions IATA Certificate in Airline Customer Service Khawarizmi Training Solutions
Promotion available Enquire
Price: USD 681
Instructor led live virtual classroom online. Classes may be individual or in group.
  • Duration / Course length: 60 Hours
  • Timings: Enquire
  • Accrediting body: IATA

    Course details

    Working as cabin crew for a major airline is an exciting and challenging experience. In addition to jetting off to exotic destinations, the job also requires a high degree of responsibility and specialization to ensure the safety and comfort of passengers in line with industry regulations.
    This course is ideal for young professionals looking to get a head start in the profession, introducing the skills and responsibilities expected by the world's leading airlines. Special emphasis is given to customer service and procedures for handling unusual situations during flight, with the final module of the course giving useful tips for completing the recruitment process.
    This course is a step towards earning an IATA Diploma in Cabin Crew Training
    What will I learn?
    • Introduction to the airline industry and aircraft
    • Crew member coordination and communication
    • Customer service and managing passenger interactions
    • Safety and emergency procedures
    Free of Cost Additional modules offered by Al-Khawarizmi exclusively for their IATA students:
    • Soft Skills
    • English Speaking
    • Mock tests for ensuring additional preparation and ability to clear IATA exam in first attempt
    Additional facilities offered by Al-Khawarizmi exclusively for their students:
    • Job assistance after completion of the course
    • Repetition of course / modules should the IATA exam not be cleared in first attempt
    • Waiver of IATA exam fees for second attempt, if at all needed
    • Certification of attendance issued by Al-Khawarizmi College, approved by Ministry irrespective of clearance of IATA exam, as we believe the journey of learning is as important as the clearance of the Exam. Job assistance would be offered at the end of attending the course as well
    This course is recommended for aspiring cabin crew members
    How will I benefit from taking this course?
    • Understand the cabin crew profession, its origins and current practices
    • Identify aircraft types and relevant cabin crew functions
    • Manage passenger interactions in a variety of circumstances
    • Recall emergency and safety procedures
    • Profiles available: Cabin Crew, Ground crew at Airport,
    Updated on 22 February, 2022

    About Khawarizmi Training Solutions

    The Continuing Education Center (CEC) at Al Khawarizmi International College (KIC) has been established since 1985 as a leading provider of training and development services for individuals and corporate groups in the UAE. The Continuing Education Center at KIC offers a wide range of courses in the fields of IT, Business and English Language. The training center has obtained partnerships with some of the most recognized training and testing organizations globally, such as Microsoft, Comptia, Adobe, Pearson Vue, Association of Business Practitioners (ABP), Project Management Institute (PMI), and King's English School, which is currently running a branch at KIC.

    Over the years, we have managed to build one of the strongest training methodologies in the region, which focuses on developing trainees on an individual basis, and making sure trainees are able to apply the knowledge they learn in their professional lives. To achieve this, some of the most qualified instructors globally have joined us, and today they play an integral role in providing our trainees with one-on-one attention.

    See all Khawarizmi Training Solutions courses

    Enquire about this course

    You may add more courses here,
    your list will be saved.

    Rate this page