Course details

This practical "hands-on" course is aimed at students with a minimum of six months experience in supporting desktop Internet applications (browsers, FTP clients, etc.) and who wish to further develop their technical skills in web technologies. This course will produce a competent Internet/Intranet support technician, capable of taking and passing the i-Net+ Certification exam.

Target Audience

This course is intended for delegates with the responsibility for installing, maintaining and troubleshooting Internet and Intranet systems.


  • Explain the structure and function of the Internet.
  • Understand and implement the TCP/IP protocol.
  • Understand and configure major Internet services.
  • Secure Internet services.
  • Create a basic web site using HTML.
  • Recognise E-commerce issues and technologies.
  • Troubleshoot and test systems.

Course Outline

Introduction and Internet structure

  • History and development of the Internet
  • Routers and other Internet devices
  • Internet backbones, Connecting to the Internet

Development of TCP/IP

  • Packet switching networks
  • The TCP/IP protocol suite
  • TCP/IP as an open standard

Configuring TCP/IP

  • IP addresses, Subnet mask
  • Default gateway
  • Resolving an IP address to a hardware address
  • Applying for a network address
  • Creating subnets

DHCP and automatic IP configuration

  • DHCP server, DHCP client initialisation

Host names and FQDNs

  • Host names
  • FQDNs
  • Host files
  • DNS
  • Name resolution process

BIOS name resolution

  • NetBIOS names
  • Name discovery
  • Using an LMHOSTS file
  • WINS servers

Web Service (HTTP)

  • Client configuration, Server configuration
  • URLs
  • Search engines
  • Plug-ins and multimedia extensions

Internet mail (SMTP, POP3 & IMAP)

  • Client configuration, Server configuration
  • Encoding using MIME and UUencode
  • List servers

News Service (NNTP)

  • Client configuration, Server configuration

File Transfer Protocol Service (FTP)

  • Client configuration, Server configuration

Other Services

  • Telnet clients and servers
  • Directory services (LDAP), Database services


  • Proxy servers and Firewalls , Virus protection
  • Encryption – private and public keys
  • Certificates, Digital signatures
  • Logging, Auditing, Virtual Private Networks


  • Compare development languages
  • Database connectivity
  • HTML language, HTML editors and tagging

DHCP and automatic IP configuration

  • DHCP server, DHCP client initialisation

About Equitrain

EquiTrain –a pision of Equinox International- equips organizations with IT skills that are the lifeblood of modern corporate life, as Theyll as the professional expertise required for ensuring productivity and to remain competitive now and tomorrow.

At EquiTrain, They tailor end-to-end training solutions that incorporate both IT and business consultancy to the specific needs of each inpidual customer. They can equip yTheir IT professionals with all they need to quickly maximize yTheir new technology investments as Theyll as pushing forward absolute beginners on their road to IT proficiency.

They offer a broad range of IT and Management training cTheirses and certifications from top technology vendors with a choice of on-site or offsite, public or closed and local or abroad training. Their portfolio of cTheirses is supplemented by Their strategic training alliance with world's leading providers of learning solutions.

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