This module will examine the role of the manager as they manage relationships with employees and clients. We will address such issues as: How to determine the values of your organization; how to motivate staff; guidelines for selecting and compensating employees; how to make decisions; some common errors in everyday decisions; when to involve staff in decision making; and how to manage interpersonal relationships with co-workers, clients, subordinates, and supervisors.
Who is Right for the Program?
This seminar is designed for mid and senior level executives and those who are aspiring to be at that level in the various departments of an organization interested in knowing HR best practices.
The seminar will also be appropriate for various HR professionals who are looking to explore multiple dimensions of their people skills and who would like to update their HR knowledge with the cutting edge developments in the field.
Seminar material coverage is designed to approximate a graduate level course in human resource management with emphasis on practical considerations faced in the corporate world.
- Decision Making and Group Dynamics
- Negotiation and Conflict Resolution
- High Commitment Management Systems
- Work Teams
- Managing Interpersonal Relationships