This module will examine the role of the manager as they manage relationships with employees and clients. We will address such issues as: How to determine the values of your organization; how to motivate staff; guidelines for selecting and compensating employees; how to make decisions; some common errors in everyday decisions; when to involve staff in decision making; and how to manage interpersonal relationships with co-workers, clients, subordinates, and supervisors.

Who is Right for the Program?

This seminar is designed for mid and senior level executives and those who are aspiring to be at that level in the various departments of an organization interested in knowing HR best practices.

The seminar will also be appropriate for various HR professionals who are looking to explore multiple dimensions of their people skills and who would like to update their HR knowledge with the cutting edge developments in the field.

Program Outline

Seminar material coverage is designed to approximate a graduate level course in human resource management with emphasis on practical considerations faced in the corporate world.

Day One
  • Decision Making and Group Dynamics
  • Negotiation and Conflict Resolution
Day Two
  • High Commitment Management Systems
  • Work Teams
  • Managing Interpersonal Relationships
Day Three
  • Motivation
  • Leadership
AUM aims to create a solid learning environment that facilitates the development of a generation of leaders who are committed to the culture of their community and the global ethical values of professionalism. theirstudents enjoy a continuous learning process that teaches them to seek knowledge, gain experience and commit to more responsibility. AUM focuses on its students by applying the “Learner Centered Approach,” which aids the university in the process of character building and the development of creative and independent critical thinking skills for students. AUM emphasizes that the acquisition of theoretical knowledge must be accompanied first and foremost by student empowerment, enabling students to not only apply this knowledge, but also benefit from it both in their professional and personal lives.
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