Course details
The Human Factors and Error Management (CAAS M09) course is a comprehensive course designed for Aircraft Maintenance Engineers and Human Resource Personnel who intend to sit for the CAAS M09 examination.
Course Syllabus
The following modules will be delivered during the three days or six nights of Human Factors and Error Management (CAAS M09) course:
- Introduction: The Need to Take Human Factors into Account, Incidents and Accidents, Attributable to Human Factors/Human Error, Murphy’s Law
- Human Performance & Limitations: Human Performance as Part of the Maintenance Engineering System, Vision, Hearing, Information Processing, Claustrophobia, Physical Access and Fear of Heights
- Social Psychology: The Social Environment, Responsibility: Inpidual & Group, Motivation & De-Motivation, Peer Pressure, Culture Issues, Team Working, Management, Supervision & Leadership, Maintenance Resource Management (MRM)
- Factors Affecting Performance: Fitness & Health, Stress: Domestic & Work Related, Time Pressure & Deadlines, Workload – Overload and Underload, Sleep, Fatigue and Shift Work, Alcohol, Medication & Drug Abuse
- Physical Environment: Noise, Fumes, Illumination, Climate and Temperature, Motion & Vibration, Confined Spaces, Working Environment
- Tasks: Physical Work, Repetitive Tasks, Visual Inspection, Complex Systems
- Communication: Within & Between Teams, Work Logging & Recording, Keeping Up-to-Date, Currency, Dissemination of Information
- Human Error: Error models & Theories, Types of Error in Maintenance Tasks, Implications of Errors (i.e. Accidents), Avoiding & Managing Errors
- Hazards in the Workplace: Recognising & Avoiding Hazards
Student – Lecturer Ratio
Theory:
- The ratio of Lecturer to Students is 1:32 for theory classes
Learning And Teaching Methods
All classes will be taught by lectures.
Student Assessment
NOT APPLICABLE
Admission Requirements
Ability to communicate in spoken and written English is required.
Graduation Requirements
Upon successful completion of courses. Participants will be awarded the ‘Certificate of Attendance’ by Air Transport Training College
Updated on 08 November, 2015Course Location
About ACI Singapore
The role of ACI Singapore is to provide a suite of courses/programmes aimed at both new entrants to the industry and the seasoned professionals in Foreign Exchange, Money Markets, Derivatives, Repos, Risk Management etc for both front, middle and back-office staff. Since 2004, ACI Singapore has trained more than 2,000 aspiring and existing practitioners. ACI Singapore, in partnership with the Singapore Management University, has developed a Financial Markets training roadmap for Treasury Markets professionals in the front, middle and back offices. This underpins the Association’s commitment to the continuing education and professional development of our members and the industry. See all ACI Singapore courses Are you from ACI Singapore ? Claim your course!
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