HR Management for Non-HR Managers

Course details

Human resources management, a multi-disciplinary subject is the responsibility of all managers in the organization. In order to be more effective, managers of different functional areas need to have the required knowledge base in human resources management. This course emphasizes the need for supervisors and managers to have an understanding involved in the formulation of human resources policies, decisions and implementation. It is imperative that these practitioners assess the various human resources techniques that are best suited for their employees and organization. Above all, they need to appreciate their role as human resources managers.

Objectives

Upon the completion of this course, the participant will be able to:

• Understand the importance of aligning HRM policy and management practices with strategic direction to support the achievement of business objectives
• be able to establish or review existing policy and practices to ensure congruency with company values and strategic goal
• be introduced to a range of generic HRM tools, techniques and templates
• be able to customize and apply these in their own work environment for optimum effect
• understand the importance of preparing a solid and consistent foundation for performance management
• know how to reinforce and enhance good performance
• be able to identify poor performance at an early stage and take immediate action to minimize long term difficulties
• be able to implement procedurally fair performance management processes
• learn how to identify opportunities for creating and maintaining a motivating work environment
• understand the key components of an effective retention strategy
• explore options for a range of rewards and recognition, including remuneration

Target Audience

• All managers seeking guidance on the key issues in managing their staff

Course Structure

• This course will use interactive training methods including a combination of lecturing; group discussion/exercises; self-assessment questionnaires; case studies; role-play activities; and team simulations

Program Contents

Module 1: Aligning HRM with Business Strategy

• Strategic Alignment
• HR Policy and Procedures
• HR Management Practice

Module 2: HRM Tools, Techniques and Templates

• Job Analysis
• Job Description
• Recruitment
• Selection
• Satisfaction Surveys / Exit Interviews

Module 3: Performance Management

• Setting clear expectations
• Providing Feedback
• Managing Poor Performance
• Reinforcing good performance
• Setting goals

Module 4: Retention, Rewards and Recognition

• Retention
• Rewards and Recognition