HR: Essential Influence Skills for the Workplace

Course details

• Understand how to recognise when others are attempting to influence someone's behaviour
• Learn, practice and assess the four essential techniques - Assertive Persuasion, Reward and Punishment, Participation and Trust, and Common Vision.
• Understand which of the four essential influencing techniques is your preferred style.
• Perfect for managers or anyone else in the workplace looking to increase their influence outside of the company hierarchy.

This course will provide you with the perfect introduction to the essential skills you need in order to gain influence over others in your life, whether personally or professionally. Use these guidelines to increase your influence, and achieve more from your life. You will study the four essential skills in depth, and be given examples of how you can implement these each day to increase your levels of influence.

Course instructor Sarah Lewis is a social worker who has worked for over 20 years with organisations involved in the higher education, social and government industries. Sarah is a chartered psychologist and experienced facilitator, as well as being the author of both ‘Positive Psychology at Work’ and ‘Positive Psychology and Change’. Sarah is an expert in these areas & speaks regularly at National and International Conferences.

An ideal course for anyone looking to increase their power of influence in either their personal life or their professional one. It is also perfect for managers or employees looking to climb the ladder at work, and are looking for the first step towards doing this.

• Introduction and welcome
• Say hi to your fellow students and tell them why you're taking this course!
• Share this course with your family and friends!

• What is assertive persuasion?
• When assertive persuasion is effective
• Handout - Assertive persuasion notes
• When assertive persuasion in NOT effective

• What is reward and punishment?
• Handout - reward and punishment notes
• When reward and punishment is effective
• When reward and punishment is NOT effective

• What is participation and trust?
• Handout - Participation and trust notes
• When participation and trust is effective
• When participation and trust is NOT effective

• What is common vision?
• Handout - Common vision notes
• When common vision is effective
• When common vision is NOT effective

• Practicing the four influencing styles
• Final thoughts

• Quiz - Check your understanding

• What will you study next?