HR: A Manager's Guide to Performance Appraisal

Course details

• Learn how to structure a successful appraisal interview and give constructive feedback.
• Be able to identify developmental needs and deal with difficult situations which may arise.
• Learn how to give fair and accurate assessment that encourages your team to reach their full potential.
• This course is designed for managers and team leaders who have staff responsibilities.

This course will show you how to structure a successful performance appraisal interview and teach you how you can improve performance and assess objectives and achievements.. You will also learn how to review competency, solve problems and develop the employee’s skills and career.

Skill Boosters work with leading subject matter experts to design, develop and deliver professional training for the workplace and for life. They are passionate about delivering behavioural training programmes which help to build effective, tolerant and inclusive individuals, teams & workplaces.

This course is designed for managers and team leaders with staff responsibilities. It will also benefit those who are new to giving appraisals as well as those with more experience who need to refresh their skills in providing appraisal feedback.

• Introduction to feedback skills
• Say hi to your fellow students and let them know why you're taking the course!
• Share your new course with family and friends!
• Handout - feedback skills
• Be balanced, be tentative and give praise
• Use open questions
• Be concrete, but respectful
• Be constructive, be realistic and problem solve
• Feedback and section summary

• Stages of the interview - section summary
• Handout - Stages of the interview key learning points
• Setting the agenda
• Setting the tone
• Put the onus on the appraisee
• Use open question to check where there is agreement
• Phases of questioning
• Problem solving
• Handout - Difficult situations
• Training and development
• Set smart objectives
• Handout - Setting smart objectives
• Ending the discussion

• Handout - difficult situations
• Appraisee blames others
• Appraisee loses their temper
• Appraisee wants to move up
• Appraisee disappointed with promotion
• Appraisee upset with payrise

• Quiz

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