Course details
Competition in business is fierce, yet there are some that appear to be unaffected as they remain head and shoulders above the others.
What do they know that others don't?
- They understand that retaining customers is far more cost effective than acquiring new ones
- Those customers are likely to make more purchases and
- Referrals from loyal customers can add more value to your business than paid advertising alone
This course is a must for the entrepreneur and anyone positioned on the customer service front line keen to build a loyal client base.
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