How to Prevent Healthcare Violence

Course details

Healthcare workers experience extreme levels of violence. In fact, non-lethal assaults on nurses, technicians and physicians lead virtually every othercareer, including law enforcement and other widely presumed "dangerous" occupations.

Not unique to the U.S. the United Kingdom or Canada, it is trulya global problem.

Violence Inoculation: A Survival Guide for Healthcare Professionalsprovides awareness of the problem, its causes, and how healthcare staff can maintain a safe environment for themselves and their patients.

1. The course is video based and takes approximately 2.5hours to complete
2. Each video lectureduration is approximately 2-15minutes in duration.
3. In addition to the lectures, resources include an occasional .PDF reading assignment or a visit to an external internet link.
4. Mostlecturesconcludewith a short quiz.
5. The course includes a 20-question final assessment.

Why Take This Course?

Students/Applicants:

• Students seldom receive orientation regarding violence in their newly-chosen profession. This unique overview inoculates those entering, or considering entering, the field.
• The program provides a dose of reality before committing to an expensive training program or considering a position in healthcare or social service.
• Violence Inoculationminimizes the "gob smacked" factor that many new healthcare workers feel when they first step intotheir new role.
• This awareness minimizes new hire trauma (and related turn-over) and potentially patient dissatisfaction rates.
• The parent course will be periodically supplemented with Healthcare Commando topics. These will be short, timely articleson workplace safety and violence prevention as it applies specifically to the healthcare environment.

Healthcare/Organization Leadership:

The course provides a sense of structure to senior nursing staff, administrators, and healthcare executives who understand the violence situation, but are seeking a channel to communicate it to assigned staff.

As a healthcare leader, the course willreinforce your organization's competitiveness in the new world of HCAHPS and pay-for-performance.

ViolenceInoculation: A Survival Manual for Healthcare Professionals:

• Isan excellentroad map for mentoring and leading junior staff in difficult times.
• Delivers a sense of confidence to both clinical and ancillary staff when facing aggressive, and potentially violent behavior.
• Directly contributes to the Environment of Care. (and patient safety)
• Responds to staff concerns regardingtheir personal safety and management's response to those issues.