How to Manage Your Manager

Course details

Who Should Attend:

• Mid-level Managers
• Team Leaders & Team Members
• Executive Assistants & Coordinator

• Learn how to use EQ  to create the perfect relationship with your manager
• Identify your personal strengths, weaknesses and blind spots, and those of your boss
• Learn to understand your manager's goals and objectives, pressures and issues
• Understand how to adapt your approach to your manager's preferred work style
• Explore ways to manage the emotions of your manager and yourself
• Identify ways to express yourself assertively using effective listening skills
• Master tips and tricks to manage a difficult or challenging boss to your benefit
• An overview of Emotional Intelligence (EQ) in relation to your workplace relationships.

By the end of this course you will be able to:

• Understand the benefit for both managers and employees of managing up
• Explore the behaviours that managers do and don't want in their employees
• Gain in-depth insight into different personality types and how to adapt to their style
• Use behavioural and communication styles to effectively navigate the manager-employee relationship
• Learn how to effectively provide unsolicited feedback to your manager and to ask for helpful feedback.

• Know Your Boss
• Understanding Your Boss
• Being part of the solution, not the problem
• Developing skills
• How your boss adds to work stress
• Create the perfect relationship with your boss
• Build Your Skills
• Coping with emotions
• Being assertive
• Listening and being listened to
• Feedback techniques
• How to Manage a Difficult Boss