Hospitality Supervision and Leadership

Course details

The Course is designed as a learning companion for students studying towards Level 3 Diploma in Hospitality Supervision and Leadership

The course is a combination of informative videos, articles and presentations and is designed for supervisors and managers in the early stages of their careers looking to gain additional skills and understanding in order to take them to the next stage of their career

The course can be completed in the learners own time, at their own pace.

The Course is broken down into 6 main sections

1.Setting Objectives and Providing Support for your Team

2.Developing Working Relationships

3.Controlling Resources

4. Health, Hygiene, Safety and Security of Work Environment

5. Leading a Team To Improve Customer Service

6.Service