Higher Certificate in Applied Management (Nonprofit/Human Services)

Course details

The Higher Certificate in Applied Management (Non-Profit/Human Services) is a one-year professional development programme created for people working in the human services, community and non-profit sector. It will:

• Explore leadership as a sector-specific management issue
• Examine how the organisational structures and operating principles characteristic of the sector determine how you manage
• Look at the role of human resource management in human services and non-profit organisations
• Investigate organisational finance as a management challenge

After completing the course, you should be better equipped to meet the challenges of managing in a human services and non-profit organisation and be able to work more effectively for the benefit of your team and service users.

Contents

The course is based on:

• Our expertise in contemporary management principles and practices in the human services and non-profit sector
• Ongoing feedback from course participants
• Input from employers, professional bodies and regulatory authorities on staff training requirements
• This is reflected in the choice of learning objectives, course contents and the approach that have developed to deliver the course.

Learning Objectives

After successfully completing the course you should:

• Describe how leadership and the role of the leader is understood in contemporary management
• Appreciate the importance of leadership skills in managing change within an organisation
• Use a range of leadership and change management models and tools in your organisation
• Understand the role, function and importance of the human resources function in the human services and non profit sector
• Explored the legal context of Irish HRM operations
• Examined how the HRM function’s role in determining and delivering staff upskilling in a perse organisation
• Explain what ‘critical thinking’, ‘emotional intelligence’ and ‘action learning’ are and outline their uses in the sector
• Apply these principles, processes and practices to improve your management capabilities and benefit your organisation, team and service users
• Understand how organisational objectives and the wider organisational environment determine how you work as a supervisor or first line manager

Appreciate the role organisational structure and culture play in:

• Normal day-to-day operations
• Defining relationships between co-workers
• Determining the quality of service

• Understand empowerment as an organisational concept, objective, challenge and resource
• Understand the financial management requirements, challenges and issues animating the operation of organisations in he human services and non-profit sector

Course Content

The course is made up of five modules.

Managing the Organisational Culture & Strategy

• Organisational Structure
• Organisational Culture
• Organisational Objectives
• The Empowering Service

Resource & Financial Management

• Human Resource Management
• Increasing Productivity in Others
• Managing Volunteers
• Reporting to Others

Creative Problem Solving & Action Learning

• Thinking Effectively
• Working Effectively
• Action Learning

Managing Finance – Financial Management in the Nonprofit Sector

• Managing Your Budget
• Raising Funds
• Financial Accountability

Leadership & Change Management

• Leadership
• Change Management
• Skills for Effecting Change
• Implementing Change

Qualification

Successful completion of the course will lead to a Higher Certificate in Applied Management. This is a QQI / HETAC approved major award at Level 6 on the National Framework of Qualifications (NFQ). Click here if you need to understand what this means and why it matters.