Who Should Attend:
- Business Managers
- Team Leaders
- Learn techniques to develop higher levels of cooperation and teamwork
- Recognise the critical importance of improving communication and listening skills
- Master skills to promote effective communication and enhanced productivity
- Identify how to promote commitment and accountability as a team member
- Understand how to separate the people from the issues to resolve conflict
- Obtain tips and tools for building trust and respect
- Learn to develop flexibility as a key for creative decision-making.
By the end of this course you will be able to:
- Embrace the dynamics of working in a team as a whole and individually
- Understand Team Culture and how to thrive amidst organisational values, norms and behaviours, with a result- oriented and positive attitude
- Learn the art of collaboration under challenging circumstances
- Build and comprehend the dynamics of trust and it's co-existence in a working environment
- Increase positive functional behaviour; improving interpersonal and intrapersonal relationships
- Promote tolerance and empathy amongst team members
- Understand different personality types and establish effective communication to manage and maximise team performance
- Manage conflict at the workplace amicably while increasing cohesiveness and effectiveness of the team.
Understanding Team and Dynamics
- What is a team?
- Factors for success
- Identifying team roles
- Effective communication
- Understanding our differences
- Identifying Personal Values
- Organisational values and personal alignment
- Personality types and team roles
- What defines our culture?
- Hierarchy: command and control
- Flat Structures: ownership
- The Dynamics of Trust
- Humanising Teams
- Levels of commitment
- Teams and the hierarchy of needs
- Sources of common purpose
- Demonstrate effective listening and questioning skills
- It's not what you say, it's how you say it
- Benefits of effective team communication
- Separating person and behaviour.
- Creative thinking and problem solving
- Encouraging brainstorming
- Six thinking hats
- Seeing another's mind
- Building consensus
Job roles this course is suitable / will prepare you for
About HNI Training & Coaching
HNI Training and Coaching as a Dubai training center, is an innovator and leader in human capital development, providing world-class experiential corporate training solutions and services in English and Arabic to organisations in the MENA region. HNI Training and Coaching is amongst the leading training institutes in Dubai that currently offers training courses in Abu Dhabi, Dubai and Doha in 16 different categories.