Course details

By the end of the program, participants will be able to:

  • Describe the concept of a team, and its factors for success
  • Explain the four phases of the Tuckman team development model and define their characteristics
  • Identify different types of teams.
  • Build teamwork by recognizing and tapping into the twelve characteristics of an effective team.
  • Promote trust and rapport by exploring your team player style and how it impacts on group dynamics.
  • Recognize the key elements that move a team from involvement to empowerment and how to give these elements to your team.
  • Develop strategies for dealing with team conflict and common situations.
  • Understand how action planning and analysis tools can help your team perform better.

Program Outline

Defining Success

  • What is a Team?  
  • Types of Teams   
  • Team Norms        
  • Towers  
  • Beckhart's Activities           
  • The Four Stages of Team Development          
  • Parker's Characteristics     

Team Communication

  • Civilized Disagreements and Consensus         
  • Definitions            
  • The Perfect Menu
  • Open Communication        
  • Clear Roles and Assignments           
  • Shared Leadership              
  • Scrambled Eggs  
  • The Trust/Relationship Model

Glenn Parker Team Survey            

  • About the Survey 
  • Glenn Parker Team Player Types    
  • The Trust/Relationship Model            

The Six Thinking Hats     

  • DE Bono's Hats   
  • Wearing the Hat   
  • Debrief  
  • Team Shaping Factors       
  • The Four Factors 
  • Case Study          

Team Shaping Factors

  • The Four Factors 
  • Case Study
Updated on 23 November, 2017

About QMTS

Qatar Milestone Training Solutions (QMTS) was established to offer our clients and trainees the opportunity to improve and support their skills and abilities needed to develop fulfilling and sustainable opportunities for employment and entrepreneurship and help them be part of the most current and latest knowledge in both, business and English Language fields.

Our Vision 

To be a key milestone in the fields of business and English language training and be a pioneer in corporate and organization training and development in the Middle East.

Our Goals 

To develop the abilities and capabilities of people of Qatar through internationally standardized and accredited programs.

To promote and facilitate the highest standards in Business and English Language training

To develop the abilities and capabilities of people of Qatar through Internationally standardized and accredited programs.

To provide complete training solutions for corporations and government

organizations that need to train their staff on the latest business skills and English language.

To improve the clients workplace performance by helping them to attain a higher standard of proficiency and confidence in their English and Business skills.

To play a significant role in the achievement of the prosperous

education future of Qatar and to address tomorrow's business growth.

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