Course details
The modern healthcare practice meets lots of challenges and necessitates a focus on performance excellence and complete safety practices. Different approaches and tools have been identified and implemented. Still, there are ongoing debates on which to adopt and which to execute. This workshop is focusing on Healthcare Quality Methodologies and Tools and the strategy that could be used to achieve the modern performance indicators such as positive quality, safety, efficiency, and client ;Topics to be Covered:
- Quality Definitions & Dimensions in Manufacture, Services, and Healthcare
- Cost of Quality: Invest in Good Performance and Cost of Poor Performance
- Idea Generating Quality Tools: (Principles of Brain Storming, Nominal Group Technique NGT, Affinity Diagram
- Prioritization Tools: Multi-Voting, Prioritization matrix, Pareto Diagram
- Root Cause AnalysisTools (Ishikawa Fish Bone and the 5 Whys)
- Quality Planning Tools: Planning Tree, Planning Grid
- Quality Methodologies: PDCA, The 5S,
- Quality Project Case-Study applying FOCUS PDCA
- Key Performance Indicators in Healthcare
- How to Write a Quality Plan
- Healthcare Accreditation Standard Format, Pathway & Strategies
- Lean application in Healthcare
- Introduction to Six Sigma
- Who should Attend:§ All Healthcare ;By attending this workshop both organization and participant will gain the following values: Gaining Value for Healthcare Organization
- Positive Reputation
- Patient Trust
- Client satisfaction
- Improve patient safety practices
- Avoid preventable claim
- Gaining Value for participants
- Be a quality champion
- Do no harm
- Saving lives
- Practice with self-confidence
- Avoid preventable error
Job roles this course is suitable for:
SURGEONS , DOCTORS , NURSES , PHARMACISTS , TECHNICIANS , MEDICAL STUDENTSAbout Smart Management Consultancy
Smart Management Consultancy in Bahrain is a pioneer coaching and training company that focus on empowering healthcare facilities and staff toward excellence, safe practices, risk management and accreditation. Smart offers a wide range of consulting services for several industries and focusing on healthcare. We’ve got the necessary tools and expertise to help you grow your current business, manage your future expansion, or start your next project. We partner with our clients to develop business strategies, design high quality and sustainable solutions, and finally build rich brand experiences. Whether you’re a small, local business or a bustling multinational, we can help you succeed. Get in touch with us today to learn more about our services and how Smart Management Consultancy can work for you.
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