Course details
Everyone has experiences with difficult people, be it at work or in social lives. Difficult people can and do affect our productivity and our motivation in our personal and work life. Learn how you can manage and interact with difficult people to achieve better results at work.
Objectives
By the end of this course, you will be able to:
- List the characteristics of difficult people
- Discuss why people can be difficult
- Classify the types of difficult people
- Apply techniques to cope with difficult people
Course Location
About Civil Service College Singapore
The mission of the Civil Service College (CSC) Singapore is to develop people for a first-class Public Service. CSC was inaugurated as a statutory board under the Public Service pision, Prime Minister's Office.
As the public sector's core institution for training, learning, research and staff development, CSC provides officers from across the Public Service with opportunities to:
Learn and share knowledge
Network, dialogue and exchange views
Develop a service-wide ethos and shared perspectives
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