Foster Business Relationships

Course details

Fostering good business relationships creates a workplace environment that is mutually rewarding and self-perpetuating. In this course, learn to develop business and professional relationships, negotiate conflicts while encouraging tolerance in workforce persity.

What You Will Learn:

• Address the skills and knowledge required to build and nurture strong relationships in the workplace
• Develop business and professional networks, while encouraging tolerance in the workforce persity, and manage conflicts
• Managing conflicts to maximise outcomes 

Course Outline:

TOPIC 1: Encourage Workforce persity

• Explore the different types of persity and how they can benefit organisations
• Examine persity as a strategic initiative
• Adjust interpersonal style to adapt to business and social contexts

TOPIC 2: Develop and Maintain Business and Professional Networks

• Learn the true meaning and value of team
• Differentiate between internal and external networks
• Explore your networks and how they add strategic value
• Identify the opportunities and constraints of networks

TOPIC 3: Manage Conflict

• Define conflict and explore sources and causes of conflict
• Apply proven techniques for managing conflict
• Explore the differences between good and bad conflict
• Use negotiation as a conflict resolution tool

Requirements:

Bachelor’s Degree & 3-5 years of working experience in a senior management role

Teacher & Student Ratio: 1:25 (maximum capacity)