Operations and Warehouse Management Diploma

Course details

The Operations and Warehouse Management Diploma course covers the skills you need for Operation and Warehouse Management. At first, you will know how operation management works.

The course illustrates the concepts of Operational management and learns the process of design and control the production system. Then the course covers the skills you need to know about managing a warehouse. Special focus will be given on how to manage a warehouse in the UK.

COURSE CURRICULUM

Module 01

• Designing Your Organizational Structure
• Introduction to Operations Management
• Understanding Financial Terms
• Getting the Right People in Place
• Getting Your Product Together
• Building a Corporate Brand
• Marketing Your Product
• Selling Your Product
• Planning for the Future
• Goal Setting and Goal Getting
• Succession Planning 101
• Managing Your Money
• Ethics 101
• Building a Strong Customer Care Team
• Training Employees for Success
• Leadership Essentials

Module 02

• The Fundamentals of Business Process Management
• Defining Business Process Management
• The Business Process Life Cycle
• The Vision Phase
• The Design Phase
• The Modeling Phase
• The Execution Phase
• The Monitoring Phase
• The Optimizing Phase

Module 03

• What is Gap Analysis?
• The Gap Analysis Process
• Supporting Tools
• Creating a Gap Analysis Report
• Understanding Lean
• The Toyota Production System
• The Toyota Production System House
• The Five Critical Improvement Concepts
• Understanding Value with the Kano Model
• Types of Waste
• Creating a Lean Enterprise
• The Plan, Do, Study, Act (PDSA) Cycle
• Using the R-DMAIC-S Model
• Lean Thinking Tools
• Kaizen Events
• Data Gathering and Mapping
• A Plan to Take Home
• Defining Continuous Improvement
• Stage One - Identify Areas For Improvement
• Stage Two - Create a Plan for Improvement
• Stage Three - Implement the Changes
• Stage Four - Review the Impact
• Test Driving

Module 04

• Six Sigma Basics
• Improvement Tools
• Management Tools for Generating Ideas
• Continuous Improvement
• Customer Relationships

Module 05

• The Evolution of the Supply Chain
• The Basic Supply Chain Structure
• Supply Chain Drivers
• Aligning Your Supply Chain with Business Strategy
• Managing Supply Chain Risks
• Tracking and Evaluating Supply Chain Data
• Troubleshooting Supply Chain Problems
• Sharing Supply Chain Activities
• Sustainable Supply Chain Strategies
• Applying Lean Techniques to the Supply Chain
• The Future of Supply Chain Management
• Supply Chain Management Basics
• The Purchasing Cycle
• Purchasing Toolkit
• Managing Competitive Bids
• Improving Efficiency and Accuracy
• Analyzing and Reducing Risk in the Supply Chain
• Managing Internal Relationships
• Tools of the Trade

Module 06

• What is Inventory?
• Types of Inventory
• Key Players
• Setting up the Warehouse
• What Makes a Good Inventory Management System?
• The Warehouse Inventory Cycle
• Identifying Demand
• The Receiving Process
• Validating Inventory
• The Put-Away Process
• Maintaining Inventory Accuracy
• The Outbound Process
• Industry Trends

Module 07

• Concept of Quality
• Key Terms
• Categories
• Customer Input
• Plan Quality
• Design of Experiments
• Quality Control
• Control Charts
• Sampling
• Six Sigma
• The Steps
• The 6 Six Sigma Challenges

Module 08

• Fundamentals of Warehouse Management
• Warehousing: Function, Benefits and Types of Warehousing
• Core Functions Of A Warehouse Management System
• Challenges Of Warehouse Management
• Technology In The Warehouse
• Supply Chain Management Concepts
• Warehouse Management Technologies to Adopt
• Processes In Warehousing
• Order Picking In The Warehouse
• Managing Warehouse Inventory
• Organize the Storage of Inventory in a Warehouse
• Inventory Management Techniques
• Inventory Control Flow of Processing
• Logistics and Supply Chain In A Warehouse
• Inventory Classification In The Warehouse
• The Role Of Human Resource Management In A Warehouse
• Warehouse Safety
• Warehouse Cost Management
• Improve Warehouse Efficiency and Reduce Costs

Updated on 05 January, 2022