Team Development

Course details

Joining Forces: What Makes a Team
This training begins with a discussion of what makes a successful team and where the participants'
teams may be falling short

The Communication Jungle: Understanding Different Communication Styles
Unit two focuses on Business Training Works' signature diagnostic tool, The Communication Jungle,
with which participants learn to identify their own behavioral styles and those of their teammates in order to adjust for better communication This session is beneficial to all who wish to work better with different kinds of people

Beyond Hearing: A Model for Better Listening
This component of the training exposes participants to a method for improving their listening skills
They will learn how to focus on the speaker, empathize with what is being said, analyse the message, and respond appropriately They will engage in several rounds of practice listening during which they will pinpoint their biggest challenges for additional instruction

Better Questions, Better Answers: Skills for Eliciting Communication
Many people can have an entire conversation without asking a single question Unfortunately, they
often miss the point, miss facts, or miss an opportunity to communicate that they really understand the speaker This segment focuses on how to ask open-ended and closed questions and when to use each for better team communication

It's Not What You Say: Rephrasing for Better Relationships
The lesson in the saying "it's not what you say but how you say it" is one that takes some people
years to learn In this portion of the program, participants will learn how to use language so that it
will be better received in conversations and in writing Special emphasis is placed on learning to say
"no" in ways that reduce conflict and eliminate phrases such as "that's not my job" and "I don't know"

Difficult Personalities and Difficult Situations: Dealing with Challenges
This section looks at ways to deal effectively with difficult personalities and tough situations From
"negaholism" to backstabbers and whiners to minimal contributors, participants will discuss better ways in which to communicate and manage relationships with those whose actions make the process hard

Lost In Space: Teambuilding Survival Skills
Both fun and insightful, the program's final lesson includes a simulation game in which a team is
stranded in space with limited oxygen and supplies Together, they must determine what items to select while waiting to be rescued During this activity, participants focus on negotiation and listening skills Furthermore, they discover that group consensus can lead to a better conclusion than choices made by individuals Updated on 17 June, 2021